Report Cards

Our Patient Safety and Quality efforts have repeatedly been recognized by the Healthcare Association of New York State. 

On June 24, we received their 2010  Pinnacle Award for Quality and Patient Safety Achievement.  One of over a hundred eligible programs, our Center for Wound Care and Hyperbaric Medicine was selected to receive this honor at HANYS annual meeting in Lake George, NY.

This recognition is well-earned by the Wound Care team, including patients, family members, nurses, therapists, primary care physicians, surgeons and specialists. 

In the Wound Center, the wound healing rate has reached 98% while 'days to heal' decreased on average, from 42 to 28 days.  In 2009, patient satisfaction averaged an impressive 97%.

This marks the Hospital’s third Pinnacle Award in five years.  In 2006 we were recognized for our Culture of Safety and in 2008 for our Diabetes Patient Self Management Training program.

We're Number Three in New York State according to a recent study by Consumer Reports !

Consumer Reports^(tm) recently released their findings in a comparison of hospitals all across the country. We are honored to rank third highest in the State of New York - highest of all hospitals in the Finger Lakes and Greater Rochester regions. These results are driven by patient satisfaction surveys, cost analyses and other criteria set forth in their online report at www.consumerreportshealth.org.

Thanks for making us the 'Best Hospital Possible!'*

3 out of 4 patients ranked us as "best hospital possible" in the New York State Hospital Report Card. That makes us, in this survey, the fifth Highest Overall Rating of 208 hospitals in New York State; Highest Overall Hospital Rating in the 9-county Finger Lakes Region; 19% above the New York State average for Overall Hospital rating; Highest pain management satisfaction rating in the region

This good news is a positive reflection of the hard work of our staff, physicians and volunteers.